Dish User Guides and Service Plans

Quick Reference Guides

Solo ViP® 211k/211/411
Duo ViP® 222k
Solo 301/311
Duo 322
Solo 381
Solo DVR 512
DuoDVR™ 522/625
ViP® 612
ViP® 622/722
DuoDVR™ ViP® 722k
ViP®922 SlingLoaded™ DVR

Dish Service Plan

Priority Technical Support
24-hours-a-day, 7-days-a-week – need fast assistance? We’re here to answer your questions.

Replacement Equipment
While most problems are solved with a simple phone call, if the problem is isolated to the receiver, and it cannot be fixed on the call, we will send a replacement receiver directly to you. Just return the old receiver – the Service Plan covers full replacement and shipping costs. It’s as simple as that!

Video Cabling & Power Surge Repairs
If a power surge damages your DISH Network receiver or inside video cabling, we will replace or repair it for free.

In-Home Services
If we are unable to solve your problem through our technical support staff, we’ll come to you with a nationwide service network, you’re covered, no matter where you live. An authorized technician will come to you for only $15 – simply give us a call, and we’ll schedule an appointment at a time that’s convenient for you.